How to make an appointment
Making that Call
Here at Links Counselling Service we believe in making our service as accessible and easy as possible for clients. If you wish to make an appointment with us, please follow the simple steps listed below.
Clients over 18 years of age are encouraged to personally phone our centre to make their appointment. If you are the parent or guardian of a minor you may call on their behalf. We are always available to answer any questions or concerns you may have about counselling so please feel free to call us. With many years experience in the professional counselling field all staff at Links Counselling Service appreciate that taking the first step and picking up the phone to ring us can be very difficult. It is our goal to ensure that we make this experience a positive one for you.
We will always try to contact you in your preferred way, and will ask for your permission to call you, leave a text, email or write a letter.
Our centre is wheelchair accessible, adapted for those with disabilities and has counselling rooms on ground level.
If you have any additional needs including language barriers or mobility, we will do our best to accommodate those needs.
Our centre is located in a neutral space on the peace line in Lurgan, and is open to all members of our community.
When you call our centre, we will take your details and schedule an initial assessment for a date and time that best suits your availability.
You will receive a text or call after your initial referral confirming the date and time of your assessment and other informational appropriate. We would kindly ask you to cancel your appointment in advance if you are unable to attend.
Your initial assessment usually lasts between 60-90 minutes. This is not a counselling session but rather an opportunity to explore if counselling is the correct option for you at this time in your life. To ask any questions you may have on the process and explore some of the reasons you wish to commence counselling. If after this first meeting you decide not to go ahead with counselling this is not a problem, there is no commitment to attend counselling at this stage in the process.
If you make the decision to continue, you will return to commence weekly counselling sessions with a counsellor that we feel you will connect well with. You will be placed on our waiting list while the counsellor that you met at your initial assessment seeks the skills and availability of the next most appropriate counsellor to meet your specific needs. You will be matched as per your availability and counsellor vacancies as well as the type of therapy that might best suit your needs. This matching process may take up to 4-6 weeks.
Once you have been matched with a counsellor, we will phone and provide you with all the relevant details necessary for your first counselling session.
Please note clients are offered a weekly appointment for a period of between 6-8 weeks until your first review is completed, and thereafter no longer than 6 months. Your session will be at the same time on the same day each week for 60 minutes and we ask you to please notify us 24hrs in advance if you need to cancel, there is a late cancellation fee that applies if you fail to do so.
Also, in order to provide our service, we ask all clients to contribute towards their counselling at a rate that is affordable for you. We recommend the following amount, however this is just a guide
If you are in full time employment we recommend around - £25 per session;
Part Time - £15 per session
Unemployed and receiving benefits - £10 per session